What To Do When Your Printer is Offline – Driver Easy


It ’ s a weekday and you need to print out a file for an important meet in 30 minutes. You open the charge and click the Print release, and expect for the printer to work. Nothing. then, a message pops up at the bottom-right corner of your personal computer background saying that your printer is offline .
You then check the printer status in the Devices and Printers window, and you see this :

good, you ’ re not the alone matchless who are bugging by this issue. But no worries, it ’ s not a heavily problem to fix. As a count of fact, you can well fix it following the methods below .
here are 5 solutions for you to try. You may not need to try them all ; merely work your manner down until you find the one work for you.

Before we begin, make sure that there is nothing wrong with your printer. If the problem is with your printer, you need to ask for help from your printer manufacturer.

Method 1: Check Printer Connection

The printer offline condition is your printer ’ second way of telling you that something is wrong with the communication between your computer and your printer, via USB cable or net connection ( radio and wired ). So one of the first gear things you check is your printer ’ s connection with your personal computer .

  1. Power off and then power on your printer to restart it. Wait for a while for it to be fully ready. 
  2. Check your printer connection: 
    • If your printer is connected via USB cable: make sure the cable to your printer is well connected. Then make sure you’re connecting the cable to your computer via a working USB port.
    • If your printer is connected via wired network: make sure the cable to your printer is well connected to the Ethernet port. Then make sure the port your printer connect to on your router is working well. Check if the network signal on your printer is flashing.

      Note: Your printer could go offline if the connected cable is loose, too old, or broken, you may need to replace them if needed. 

    • If your printer is connected via wireless network: Check your printer and make sure that it’s connected to your PC network. The lit-up wireless icon on your printer usually indicates that you’re connected.

Check if you can print now. If the problem persists, continue to the next method. 

The problem can be caused by faulty printer drivers. So you can update the printer driver and see if this works .
There are two ways for you to get the proper drivers for your printer : manually or automatically .
Manual driver update – You can update your printer driver manually by going to the manufacturer ’ s web site for it, and searching for the most holocene correct driver. Be indisputable to choose merely driver that is compatible with your variant of Windows 10 .
Automatic driver update – If you don ’ t have the time, patience or calculator skills to update your printer driver manually, you can, alternatively, do it automatically with Driver Easy. Driver Easy will automatically recognize your system and find the right driver for your exact printer, and your variant of Windows 10, and it will download and install them correctly :

  1. Download and install Driver Easy.
  2. Run Driver Easy and click the Scan Now button.
    Driver Easy Free Scan Now
  3. Click the Update button next to the flagged printer device to automatically download the correct version of this driver, then you can manually install it (you can do this with the FREE version).

    Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All). 

  4. After updating the printer driver, check to see if the offline problem is resolved.

Method 3: Check Printing Status

Auto-updated printer driver provided by Windows Update could change your printer settings without notifying you. So you need to make surely that your printer status is problem-free :

  1. Turn your printer off and then turn it back on again. 
  2. On your keyboard, press the Windows logo key and I at the same time. Click Devices.
  3. Click Devices and printers
  4. Right-click the icon with a green check-mark and click See what’s printing.
  5. If what you see here is a grey icon without the green check-mark, right-click the icon and click Set as Default Printer. Then right-click it and click See what’s printing
  6. Click Printer. If you can see a tick next to the option Pause printing and Use Printer Offline, click them to remove the ticks.

See if you can print now. If this issue persists, try the next repair, below .

Method 4: Restart The Print Spooler Service

Your printer will refuse to work if the Print Spooler service is not working well. In some case, this service is somehow turned off. You need to check if it ’ sulfur running first, then decide whether or not to restart it :

  1. On your keyboard, press the Windows logo key and R at the same time. Type services.msc in the search box and press Enter.
  2. On your keyboard, press the P key to faster locate Print Spooler item. See if its status is Running.
  3. If you can’t see its status here, right-click Print Spooler service and click Start.
  4. If you like, you can also restart this service: right-click Print Spooler and click Restart.
  5. Close the Properties window.

Check if your printer is on-line now. If not, move on to the future fix, below .

Method 5: Add a second printer 

This method only works when your printer is connected via network instead of USB cable.

If none of the above methods work, you can still set a manual IP address for your printer and add a port on your personal computer for them to match .
You need to have an IP savoir-faire for your printer. You can normally find it in your printer manual. If you don ’ t have the manual of arms, try to search for it on the manufacturer web site .

  1. On your keyboard, press theWindows logo keyandIat the same time. ClickDevices.
  2. ClickDevices and printers.
  3. Right-click your printer and select Printer properties.
  4. Click the Ports tab, then Add Port.
  5. Select Standard TCP/IP Port, then click New Port.
  6. Click Next
  7. Type in the printer’s IP address. Click Next.

As mentioned, finding the IP address for your printer differs from one printer to another. If you placid have the education of your printer, go fetch it and see if you can find the way. If not, go to the manufacturer ’ s defend web site and search for detail instructions.

Your offline printer should work flawlessly. 

If you need more aid regarding the printer offline problem, feel free to leave us comments and we ’ ll see what more we can do to help .

informant : https://epicentreconcerts.org
Category : How To

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